Job Title: General Manager and Registrar
Location: The Garden of England Crematorium, Sheppey Way, Bobbing, Sittingbourne, Kent, ME9 8GZ. Some travel will be required.
Employment Type: Permanent, full-time position
Salary: £40,000 – £45,000 per annum plus £5,500 car allowance. Salary will be dependent upon experience and qualifications
About Us
The London Cremation Company (The LCC) is proud to have shaped the development of cremations since 1900, when it was formed by the Cremation Society of Great Britain. The first crematorium in Great Britain was Woking Crematorium, which was built by the Society prior to it creating the LCC.
At each of our six sites, our teams dedicate themselves to offering a personal, sensitive and compassionate service to all families. Our teams provide care, kindness and empathy and create bespoke funerals and memorials, within the religious or cultural parameters needed, so that families have the best possible experience under these difficult circumstances.
The Role
We are currently seeking a General Manager and Registrar to provide operational excellence and strong leadership at our Garden of England Crematorium in Sittingbourne, Kent. In this pivotal role, you will ensure exceptional service delivery while maintaining the highest standards of quality and customer satisfaction.
As the General Manager, you will:
- Lead and manage all teams across the site to achieve operational excellence.
- Oversee business development and identify opportunities for growth and innovation.
- Ensure effective budget management and financial performance.
- Develop, implement, and maintain administrative procedures to streamline operations.
- Supervise grounds maintenance to ensure compliance with standards and expectations.
- Lead health and safety audits to ensure compliance with regulations and promote a safe working environment.
- Undertake the ICCM Diploma.
This role is ideal for a results-driven leader with a passion for delivering exceptional service and driving team success. It is a requirement of this role that you will undertake Cremator Technician training and assessment. This will be paid for by the Company and requires an ability to undertake some manual handling and heavy lifting.