General terms and conditions of use


The copyright in the material contained in this website belongs to The Institute of Cemetery and Crematorium Management (ICCM) or its licensed source. Any person may copy any part of this material, subject to the following conditions:

The material may not be used for commercial purposes.
The copies must retain any copyrights or other intellectual property notices contained in the original material.
The products and technology or processes described in this website may be subject to other intellectual property rights reserved by the ICCM or by other third parties (and no licence is granted in respect of those intellectual property rights).
Images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).


The ICCM and its advertisers reserve the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this website. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.
ASSETtrac Ltd provide hosting and management services for this web site and together with ICCM and any password holder with editing capacity reserve the right, at any time and without prior notice, to remove or cease to supply any product or service or informationcontained on this website. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.


While the ICCM has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to the ICCM, or the services of the same (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will the ICCM be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.
The ICCM does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.
The ICCM does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.
If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of the United Kingdom, then to the extent of such illegality, invalidity or unenforceability, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

Intellectual Property Rights

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to the ICCM or its licensed source. All rights of the ICCM in such Intellectual Property Rights are hereby reserved.

Jurisdiction and Law

The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.
These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

Links to Other Websites

Certain (hypertext) links will lead you to websites that are not under the control of The ICCM. When you activate any of these links, you will leave The Bereavement Services Portal website, and The ICCM has no control over and will accept no responsibility or liability in respect of the material on any such other website. By allowing links with third party websites the ICCM does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Ownership of Website

This website is the property of The ICCM. Registered office: City of London Cemetery, Aldersbrook Road, Manor Park, London, United Kingdom E12 5DQ


The images, logos and names on this website which identify the ICCM or third parties and their products and services are proprietary marks of the ICCM or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of the ICCM or any third party with respect to any such image, logo or name.